Blocked from Communicating on PS5? Here Are 5 Quick Fixes

PlayStation 5 users have reported encountering a “You’re restricted from using communication features” error during online gameplay in titles like Apex Legends, Destiny 2, NBA 2K22, and WWE 2K22. This issue may stem from game-specific glitches or the simultaneous use of multiple microphones connected via the headphone jack and Bluetooth.

1. Restart the Game – Close and reopen the game to clear temporary glitches.
2. Log Out Other Users – Make sure only the main account is active.
3. Restart the Console – Power off and back on to refresh the system.
4. Disable Console Sharing – Turn off console sharing in account settings.
5. Restore Licenses – Revalidate game licenses in settings to fix restrictions.

Implementing these steps may help restore communication features on your PS5. If the problem persists, consulting PlayStation Support for further assistance is recommended.

Get a new Playstation 5.